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  • Writer's pictureMichał Zaremba

What is Robotic Process Automation?

Pracownicy rozmawiający o robotyzacji procesów w ich firmie

In the world of rapidly evolving technology, the word "robotization" has become one of the most discussed terms in business. But how exactly do we define Robotic Process Automation, and what benefits can it bring to companies? Prepare for a brief journey into the world of digital assistants!

Business Process Robotization in Short

Robotic Process Automation, also known as RPA, is the use of specialized software to mimic and automate performed by humans in computer systems. Although the repeatable tasks name might suggest images of mechanical robots moving around the office, in reality, RPA refers to "digital robots" – software operating in the background of computer systems.

Real-Life Examples

RPA is like a little digital assistant in the company, taking care of those boring and repetitive tasks. Thanks to it, the team has more time for important and creative projects, making the whole business run more smoothly. Robotic Process Automation finds application in various fields of a company's operation. Here are a few:

  • Finance and accounting: RPA technologies can be used to automatically process invoices and other accounting documents, significantly speeding up processes and minimizing error risks. Instead of sifting through piles of invoices, RPA quickly recognizes and processes documents, flawlessly and punctually.

  • Supply chain and logistics: RPA monitors shipments, optimizes warehouse processes, routes, and ensures everything operates like a well-oiled machine.

  • Customer service: Robotization allows for automatically responding to routine customer queries, translating to faster and more efficient communication.

  • Sales, marketing, and e-commerce: RPA can automate market data analysis, monitor sales trends, and optimize advertising campaigns.

  • Human resources: RPA robots automate recruitment processes by scanning, sorting, and analyzing applications from candidates, significantly accelerating the hiring process. Additionally, robotization aids in managing work hours, payroll settlements, and onboarding.

  • Administration and back office: RPA, like a digital ninja, manages documentation, takes care of data, and ensures everything is in place.

  • Law and compliance: RPA can assist in monitoring and complying with legal regulations, automatic contract processing, and risk management.

This is just a glimpse into the application of Robotic Process Automation technology. In reality, any business process that is defined, repeatable, and data-based becomes an ideal candidate for RPA implementation.

Key Benefits of Robotization

Uninterrupted efficiency: Robots can operate around the clock, offering unparalleled efficiency and continuity.

Quality and consistency: Robots operate within set parameters, ensuring consistent work quality and eliminating human errors.

Flexibility: Robots can be quickly adapted to evolving business needs.

Employee potential: Employees are relieved from mundane tasks, allowing them to focus on more complex and value-added tasks.

The Future and Potential of RPA

In the era of growing competition and continuous tech evolution, RPA emerges as a pivotal element shaping the business future. Many experts predict Robotic Process Automation will play an increasing role in global corporate strategies. This is not just due to cost savings and efficiency but also the astounding adaptability and innovation possibilities. Companies adopting RPA technology are gearing up for a future where digital robots collaborate side-by-side with humans, forming synergistic teams capable of surpassing traditional performance and creativity barriers.

Interesting fact…

Studies by renowned institutions such as Forrester Research, Deloitte Insights, and the World Economic Forum suggest RPA's positive impact on the workplace. This technology can lead to increased employee engagement and satisfaction, eliminating routine tasks and allowing for focus on more valuable, creative tasks. Consequently, "human" skills, such as creativity and critical thinking, become more prominent in an automated work environment. Proper RPA implementation can not only enhance efficiency but also enrich the quality of work.

According to a 2019 survey by Forbes, 92% of companies reported increased employee satisfaction after implementing RPA and artificial intelligence.

In Conclusion

Robotic Process Automation isn't just a trendy term but genuine added value for businesses. It's like having a super-employee always ready for action in your team. If you want to ride the wave of new technologies and seek business optimization, consider RPA. And who knows? Maybe you'll soon welcome your company's first digital robot!


Not sure where to start?

The Automa Services team will guide you through the entire RPA robot implementation process, from profitability analysis to post-implementation support. Contact us!

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